Your satisfaction is priority to us.
 

We extend a 14-day return policy for your convenience. 
To qualify for a return, items must remain unused, undamaged, and accompanied by proof of purchase. Kindly email service@saintmuze.com with the subject 'Returns', including your order number, name, and reason for return.
 

Upon receipt, we'll provide instructions for returning the goods. We strongly advise obtaining proof of postage to prevent any potential issues with lost packages. Please note, customers are responsible for return shipping costs.
 

Upon inspection of the returned item, you'll receive a confirmation email regarding the refund status. Approved refunds will be processed promptly and credited back to your original payment method.
 

For apparel returns, ensure all original tags remain attached.
Be mindful of potential transfers from deodorants, makeup, or perfumes, and take caution with jewelry that may snag or tear fabric.
 

Policy: SAINTMUZE reserves the right to decline returns not meeting the criteria. Rejected items will be returned to the original shipping address. To prevent this, reach out to our Customer Experience team to address any concerns before initiating a return, especially regarding items such as tops, which cannot be returned due to hygiene reasons.